Unfortunately, the DoubleTree by Hilton Vienna Schönbrunn is not up to the usual DoubleTree standard; in fact, apart from a name change, there has been little change in the hotel since its re-opening.

The main problem is the poor and simple mattresses, which do not correspond to the DoubleTree standard and do not allow a good night's sleep. The modern design of the rooms and suites hides this fact at first sight.

Moreover, the hotel is plagued by staff shortages and there is a certain lack of enthusiasm among the rest of the team, or at least the feeling that every guest is appreciated.

Until these issues are addressed and resolved, we would not recommend staying at this hotel if you value the standards of the Hilton and DoubleTree brands.